Return and Refund Policy
Effective Date: August 3, 2024
At Hit Hut, we handle returns and refunds on a customer-to-customer basis. Please read our policy carefully.
1. General Policy
• All sales are final. However, we will address returns and exchanges on a case-by-case basis.
2. Proof of Purchase
• Customers must provide a receipt or proof of purchase for any return or exchange request.
3. Return Shipping Costs
• Customers are responsible for the cost of return shipping.
4. Refunds, Store Credit, and Exchanges
• We deal with refunds, store credits, and exchanges on a customer-to-customer basis. However, please note that all sales are generally considered final.
5. Contact Information
• For any questions or concerns regarding returns and refunds, please contact us at hithutsmokeshop@icloud.com or call 720-456-7028.